ROO In-House Dispatcher
More Jobs Done. Same Crew.
Not route optimization. Workforce optimization.
Manual dispatch doesn't fail all at once.
It wastes a little of every technician's day, every day.
Re-reading the calendar.
Every single request.
Rules in one head.
Out sick? Guesswork.
Drive time eats the day.
Criss-crossing town.
Too full, or too empty.
Never quite right.
Triage details get lost.
Wrong tech, two trips.
Urgent jobs slip.
Until the resident calls.
From a resident's text to a booked slot.
ROO already talks to your residents, decides which jobs go to your team and schedules them too.
- 1
Request
ROO talks to the resident
- 2
Decision
Your rules and your crew's real week
- 3
Booked
Written into your PMS calendar. You can still move anything.
Same leak? Same tech.
What the resident tells ROO shapes who goes.
Your rules, in your words.
“Marcus covers the north side.” Write it, confirm it, and ROO follows it.
Every booking explains itself.
Marcus · Plumbing · North side · Tue 1–5
“Marcus fixed this leak last month and is a senior plumber. He's 0.6 miles away at his 1:00 job, the window has room, and the resident is home that afternoon.”
You stay in control.
It never moves a job that's already booked. You can change anything in your calendar, and you can turn it on one trade at a time.
It sees the whole calendar
Inspections, turns and internal work already on the calendar count as booked time, so nobody gets double-booked.
Nearby jobs get paired
Each open slot is scored by how close it is to the jobs before and after it, the technician's skills, the workload, and how soon the job can happen.
Built-in buffer
Daily caps and per-window limits keep room for the leak that hasn't happened yet.
Urgent jobs inside their SLA
If no slot fits in time, your coordinator hears about it now, not after the resident calls back.
Waitlist
Save Your Crew's Spot.
Tell us about your crew and we'll save you a spot.
Rather talk first?
Book a demoQuestions, answered.
Let ROO Run Your Crew's Week.
Join the waitlist and see how ROO would schedule your week.