SMB Property Managers
Automate 95% of Maintenance Work Orders.
Vendoroo handles maintenance coordination for you. Tenant requests, troubleshooting, vendor scheduling & updates are automated by AI while human experts manage edge cases.
Trusted Partners
AI Property Maintenance Automation Platform.
The most powerful AI maintenance agents that improves your workflows, accurately handles edge cases with human review & helps you scale.
Troubleshoots Every Work Order Instantly
Vendoroo captures requests from residents across voice, email & PMS, then instantly triages & routes them. No more back-and-forth, missed calls, or manual coordination.
24/7 maintenance intake & troubleshoots across all channels
AI voice answers calls, identifies urgency & gets caller to the right next steps
Automatic work order creation synced to your PMS with perfect record keeping
Done-For-You AI Workflows
We benchmark & diagnose your current maintenance processes then our human AI coaches help improve your workflows or build new ones for you.
Learns from thousands of real maintenance scenarios
Improves accuracy with every request
Average 85% new workflows in the first 90 days
AI Backed by Human Experts for Edge Cases
Maintenance is complicated & weird things happen. We handle all situations thanks to our massive behavioral dataset & real human experts that coach the AI when things are complex.
AI handles the majority of requests automatically
Human backup for complex situations
Built on the largest dataset of maintenance edge cases
What we do
Handle Maintenance Coordination From Start to Finish
New Work Order
Tenant makes request as they normally do
Triage
AI troubleshoots & triages the issue instantly
Assign Vendor
AI picks the right vendor
(if needed)
Coordination
AI coordinates & schedules the job between vendor & tenant
Job Verification
AI follows up, verifies the job is complete & closes out WOs
Vendor Payment
AI confirms payment complete
Customer Performance
Results from Teams Using Vendoroo
Property management teams don’t adopt Vendoroo for features. They adopt it for outcomes.
From faster resolution times to fewer open work orders, Vendoroo drives measurable improvements across your entire maintenance operation.
30%
Portfolio Growth After Adoption
Free up your team from operational overhead so they can focus on scaling doors & strengthening owner relationships.
42%
Reduction in Open Work Orders
AI triage & automated routing ensure issues get handled quickly before they pile up.
37%
Decrease in Day to Complete
From intake to resolution, Vendoroo removes delays & keeps work orders moving.
98%
Resident Satisfaction Rate on Interactions
Consistent, fast & clear communication leads to better resident experiences at scale.
Why Vendoroo is Different
Powerful AI + Workflow Implementation + Human Review
What makes us different is not just the AI. It's the AI onboarding, workflow coaching & human support for edge cases that make the system actually work for you in the real world. Vendoroo is the safest & most reliable transition to autonomous property operations.
Workflow onboarding that improves operations before AI scales them
We help property managers tighten maintenance workflows, clean up policies & coach teams during onboarding so the AI performs better over time.
Human coverage for complex edge cases that break other systems
Vendoroo combines AI with the deepest edge-case dataset plus human review where risk is high, so automation does not fall apart when situations get complicated.
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Name Surname
Position, Company name
"We did half a million dollars this year on 70 units with no staff, except for of course, our AI teammate with Vendoroo."
Tim Richards
Broker/Owner & Sole Member, Real Property Management Titan
“Vendoroo saves me a lot of time so I can get out of the mundane day-to-day stuff and focus on growth and strategy. Which really, when you're the broker owner, you gotta focus on strategy.”
Amy Walker
Managing Agent and Broker, PMI Santa Cruz
"Now that 95% of the workload for our maintenance has been taken off, we’ve been able to focus more on that client relationship. The tenant relationship. And actually follow up and assess how well things are going."
Ben Jacobs
Managing Director, Residential Renters, LLC
FAQs
Learn more about Vendoroo
How does Vendoroo use AI?
Vendoroo leverages cutting-edge AI technology to handle the entire maintenance lifecycle. From triaging tenant requests to troubleshooting common issues, assigning the right vendors, and following up on work orders. Our AI is trained on thousands of maintenance scenarios, ensuring accurate and efficient decision-making while keeping you informed and in control.
How does Vendoroo work with my current systems?
Vendoroo integrates seamlessly with your existing property management software, like Rent Manager, AppFolio, and others. It acts as an extension of your current processes, automating maintenance workflows without requiring you to change your systems or tools. We ensure all data flows smoothly between systems, so there’s no disruption to your operations.
How do I trust that Vendoroo makes maintenance decisions the same way I do?
Your AI Co-Pilot tailored to your specific preferences, properties, and processes. Including vendor preferences, property-specific rules, and spending thresholds. Vendoroo uses this data to ensure decisions align with your standards and workflows, with human oversight available for additional assurance.
How does Vendoroo work with my existing vendors?
Vendoroo doesn’t replace your trusted vendors; it works with them. We coordinate with your preferred vendors, leveraging their expertise and maintaining your established relationships. If you don’t have a vendor for a specific job, Vendoroo can also recommend and recruit qualified professionals.
Is there a way that I can try it out before committing to it?
You can experience our platform in action to see how it improves your maintenance operations without any long-term commitment. This lets you evaluate how well it fits your needs before deciding to move forward.
What do I do with my current team?
Vendoroo complements your existing team by taking over time-consuming, repetitive tasks. This allows your team to focus on higher-value activities like building owner relationships, growing your portfolio, or improving tenant satisfaction.
How long does it take to onboard?
Onboarding typically takes 1–2 weeks, depending on the sizeand complexity of your portfolio. Our team guides you through the process,ensuring all properties, vendors, and preferences are set up correctly. Onceonboarding is complete, you can start experiencing the benefits of AI-poweredmaintenance immediately.
Ready to Stop Managing Maintenance Manually?
Schedule a quick demo to see how Vendoroo can improve your maintenance workflows & make your life easier.