About the Role:
We are seeking a motivated and detail-oriented customer support professional with excellent communication skills to join our team. This entry-level position is designed to assess your ability to deliver exceptional client service and effectively navigate our systems. As an AI Assistant Support, you will assist clients, troubleshoot issues, and ensure seamless communication and support.
Requirements:
- Age: 18-35 years old.
- English Proficiency: Excellent (C1 level).
- Strong communication and problem-solving skills.
- Ability to multitask and adapt to a fast-paced environment.
- Customer-focused mindset with a proactive approach.
Career Growth Path:
We provide a structured career advancement plan, offering promotions based on performance and experience:
- AI Assistant Support (Entry-Level):
1. Gain experience in client interaction and system operations.
2. Base Pay: $800 per month.
- AI Assistant L1 (Fast-track growth):
1. Take ownership of client management and service delivery.
2. Demonstrate efficiency in handling client requests and monitoring the AI scheduling.
3. Base Pay: $1,000 per month.
- AI Assistant L2 (Promo in 6 mo. or sooner):
1. Consistently exceed client expectations with outstanding service.
2. Monitor the triage and troubleshooting steps done by the AI.
3. Base Pay: $1,250 per month.
- AI Quality Manager (Reserved for top performers):
1. Showcase industry expertise and leadership within the team
2. Maintain a proven track record of excellence in client management.
3. Base Pay: $1,600 per month.
Why Join Us?
1. Clear career growth opportunities with structured promotions.
2. Competitive salary increases based on performance.
3. Supportive and professional work environment.