This Will Be Known As The Bannister Breakthrough Of Property Management

Something no one thought was possible just came to be

In 1954, no one believed the human body could run a mile in under four minutes—until Roger Bannister did it.

What was once seen as impossible became routine almost overnight.

Property management has had its own “four-minute mile” for years:
"Only humans can handle maintenance coordination. Only humans can manage vendors. Only humans can troubleshoot resident issues."

That assumption just got shattered.

For the first time, an AI teammate can fully take on maintenance coordination—not just assisting, but actually owning tasks. It never gets overwhelmed, never misses a follow-up, and never stops working.

That’s the Bannister Breakthrough of Property Management: the moment we realized AI isn’t a tool—it’s a workforce.

And we’re turning it over to you.

The End of Firefighting

Every property manager knows the pattern. A resident submits a work order. Someone has to acknowledge it, troubleshoot it, follow up with a vendor, chase a quote, update the owner, schedule the work, confirm it was done, and respond to any final concerns. And that’s just one job.

Multiply that by a portfolio, and you’re in constant triage. Maintenance becomes a forever-firefight.

PMROO was built to change that.

It’s not another tab to check. It lives inside your system—whether that’s AppFolio, Rentvine, or Buildium—and simply waits for your input. Ask it anything: “Has the vendor scheduled?” “Is the resident happy?” “Has the owner approved the quote?” PMROO pulls in the full context and gives you a real-time answer, without switching systems or hunting through emails.

This isn’t just about speed. It’s about giving you your time back. For the first time, you can feel what it’s like to stop firefighting and start leading.

The AI That Residents Are Grateful For (Seriously)

ResiROO is our resident-facing AI agent—and it's changing the game in ways even we didn’t anticipate.

When a resident submits a work order, ResiROO reaches out immediately. But it doesn’t just confirm the request—it starts working on the problem. It engages with empathy, walks the resident through troubleshooting steps, and in many cases, resolves the issue without a vendor ever being dispatched.

We’ve seen real examples of tenants texting back to say “thank you”—not to a person, but to an AI assistant. That’s because the experience feels human. It’s fast. It’s responsive. And it makes residents feel heard.

And because ResiROO knows when to escalate, residents always get the right level of support—whether that’s AI, a human assistant, or a call from your team. It’s not just automation. It’s accountability.

Behind the scenes, ResiROO knows when to escalate. If the issue is complex, urgent, or the resident asks for a call, it alerts your team or a human assistant immediately. But in many cases, it just gets the job done—quietly, reliably, and instantly.

The Perfect Employee Is Highly Coachable

Your last hire ever should come in with experience—but it should learn how you want the job done. That’s why we built ResiROO to be trainable the same way you’d coach a new employee.

No tickets. No dashboards. Just tell it, and it learns.

This is what sets Vendoroo apart from traditional software. You’re not locked into someone else’s process. You’re creating your own—with an AI that listens, remembers, and adjusts.

And soon, you’ll have even more control: edit workflows, set preferences by property type, and review how the AI handled each job.

It’s not just automation. It’s a teammate that learns your way of doing things—and gets better every day.

Everything Else You Asked For

Over the last eight months, we’ve been listening closely—and building nonstop. A few highlights:

• Local phone numbers for every account, so residents recognize and trust the messages.
• Custom-branded emails and work order messages, so all communication feels like it’s coming from your company.
• Smart Google Review prompts, triggered only when residents are clearly satisfied.
• Real-time emergency alerts with full context, so you know what’s happening—and what’s already been done.
• Weekly insights reports, giving you deep visibility into vendor performance, maintenance trends, and time-to-completion.

This Isn’t a Tool. It’s a Teammate.

Every industry has a moment where the limits people once accepted suddenly disappear.

For property managers, that moment is now.

For decades, the only way to scale was to hire more staff. But people get busy. They get overloaded. They leave.

AI doesn’t.

For the first time, you can scale maintenance operations without adding headcount. You can delegate tasks without worrying about burnout. You can finally stop firefighting and start leading.

The old limits are gone.
The four-minute mile has been broken.
And you’re the one who gets to run with it.

But Wait… There’s MORE.

We’re unveiling three new AI agents- ones that don’t just handle maintenance, but also owner communication, vendor coordination, and front-office support-. at NARPM Broker/Owner inside the AI Pavilion.

If you’re attending, reply to this email. I’d love to meet you in person and introduce you to your soon-to-be new AI teammates.

Want a demo while you’re there? Book one here.

Pablo Gonzalez
Chief Evangelist, Vendoroo

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