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The All-in-one AI Maintenance Solution for Property Managers
Never dig through a work order again! Train your last hire to run maintenance coordination with your level of expertise - on autopilot.
Built by property managers and maintenance experts
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Powered by AI. Guided by Experts
While AI handles the majority of work orders efficiently, a human expert steps in cases that require strategic decision-making
Maintenance Expert
Step by step AI triage based on your policies, preferences, and historical data for precise, tailored maintenance management.
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Knows your Business
Takes into account the needs and nuances of your properties, owners, and residents.
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Justifying Every Dollar Spent
Keeps everyone accountable by offering a fully detailed and transparent report explaining every dollar of owners' money spent on maintenance
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Knows your Business
Justifying Every Dollar Spent
Maintenance Expert
Keeps everyone accountable by offering a fully detailed and transparent report explaining every dollar of owners' money spent on maintenance
Takes into account the needs and nuances of your properties, owners, and residents.
Step by step AI triage based on your policies, preferences, and historical data for precise, tailored maintenance management.
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.svg)
.svg)
.svg)
.svg)
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Maintenance Expert
Step by step AI triage based on your policies, preferences, and historical data for precise, tailored maintenance management.
Knows your Business
Takes into account the needs and nuances of your properties, owners, and residents.
Justifying Every Dollar Spent
Keeps everyone accountable by offering a fully detailed and transparent report explaining every dollar of owners' money spent on maintenance
Schedule a DemoHandle Maintenance Coordination From Start to Finish
New Work Order
Application submitted by a tenant
Triage
Troubleshooting and triaging the issue
Assign Vendor
Finding the most suitable vendor for the job
Coordination
Coordination with the vendor and the tenant
Job Verification
Verifying that the job was done by the vendor
Vendor Payment
Consolidate vendor payments
Stay in control, without disrupting your process
Works directly in your system
Simple Communication, No Extra Apps
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Human Support Where It Matters
Your last hire works 24/7 — from just $3/door/month
Choose Engage for communications, Direct for operations, or Command for working with owners, and your team will work as you do.
Engage is your 24/7 communications desk. AI agents handle calls, texts, emails, and portal messages instantly in your brand voice. No missed calls, no repeated questions — just fast, professional support without extra staff.
$3
Dedicated AI Business LineTurns your phone line into a 24/7 operation. Calls are answered instantly, routed smartly, and handled in your style so residents and owners always reach someone who knows exactly what to do.- Call Tree RoutingNever miss or misroute a call. Our AI dynamically directs calls based on urgency and type, reducing manual transfers and callbacks, saving staff time, and improving the resident experience.
- Automated Work Order CreationCalls from residents are instantly turned into work orders in your system, skipping manual steps. This eliminates transcription errors, speeds up ticket creation, and gets vendors moving sooner.
- Work Order Status Updates (coming soon)Residents can reach out and get an update on their work orders, reducing follow-up calls and boosting confidence that you are on top of their issues.
- Rapid AI-Driven Texts, Emails, PMSReaches residents through the channels they actually check. From lease questions to maintenance follow-ups, your AI sends messages automatically, cutting down manual outreach.
- Smart Troubleshooting Before Rolling a TruckGuides residents through intelligent troubleshooting to avoid unnecessary service calls, saving on dispatch fees and freeing vendors for real issues.
- AI Triage & Vendor SuggestionsAnalyzes the issue and recommends the best vendor from your preferred list, getting the right resource lined up faster with fewer decisions for your staff.
- Fully CustomizableYou train your AI teammates on how you want things done — your escalation rules, your tone, your workflows.
- Real-Time PMS Updates & Internal CommunicationKeeps your property management system up to date with logs, notes, and synced conversations. Your AI also communicates with your team in Slack, Teams, or wherever you work so you can approve actions or stay informed without logging into a separate system.
Direct builds on Engage by automating your entire maintenance workflow. Your AI team assigns vendors, books appointments, collects invoices, and flags only exceptions for your review. You stay in control while AI handles the routine.
$6
- Everything in Engage, plus:
- Vendor Assignment and DispatchAutomatically assigns jobs to the right vendors based on skill, location, and availability, reducing back-and-forth for your staff.
- AI Appointment CoordinationContacts residents and vendors to coordinate schedules and lock in appointments so jobs get done faster without your staff chasing confirmations.
- Custom WorkflowsBuilds your specific processes, approval chains, and operational nuances directly into the AI so nothing gets missed.
- Invoice Collection and LoggingEnsures invoices are collected, documented, and ready for payment without your staff hunting down paperwork.
- Automated Resident Review Prompts (coming soon)Encourages residents who have had positive service experiences to leave Google and Yelp reviews, turning routine jobs into marketing assets.
Command adds expert human support on top of Direct for complex, high-touch situations. Real specialists manage silent vendors, failovers, and owner communication. Your team only steps in for top-level decisions.
- Dedicated AI Business Line
- White-Labeled Owner CommunicationOwners get professional updates by text and email, always in your brand voice. They stay informed and confident in your decisions without flooding your inbox.
- Automated Bid Approvals Over NTEWhen repairs exceed your budget threshold, Command sends owners clear options,
gets fast approvals, and keeps projects moving. - AI-Powered Smart Estimates (coming soon)Analyzes historical jobs, vendor performance, and market benchmarks to justify costs, reduce pushback, and build trust.
- Human Concierge SupportExperienced maintenance experts step in for sensitive owners or high-touch situations to maintain your standards and protect your brand.
- Slack and Real-Time VisibilitySee job progress, vendor activity, and owner decisions in real time. No chasing. No ambiguity.
Easy to manage
Schedule Your Demo
Instead of constantly putting out fires, focus on what you do best: growing your business.
Schedule a Demo
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500,000+
work orders completed
Andrew Lucchesi
Aaron Ivey
Penny Bradford
Your Questions, Answered
How does Vendoroo use AI?
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Vendoroo leverages cutting-edge AI technology to handle the entire maintenance lifecycle. From triaging tenant requests to troubleshooting common issues, assigning the right vendors, and following up on work orders. Our AI is trained on thousands of maintenance scenarios, ensuring accurate and efficient decision-making while keeping you informed and in control.
How does Vendoroo work with my current systems?
Vendoroo integrates seamlessly with your existing property management software, like Rent Manager, AppFolio, and others. It acts as an extension of your current processes, automating maintenance workflows without requiring you to change your systems or tools. We ensure all data flows smoothly between systems, so there’s no disruption to your operations.
How do I trust that Vendoroo makes maintenance decisions the same way I do?
Your AI Co-Pilot tailored to your specific preferences, properties, and processes. Including vendor preferences, property-specific rules, and spending thresholds. Vendoroo uses this data to ensure decisions align with your standards and workflows, with human oversight available for additional assurance.
How does Vendoroo work with my existing vendors?
Vendoroo doesn’t replace your trusted vendors; it works with them. We coordinate with your preferred vendors, leveraging their expertise and maintaining your established relationships. If you don’t have a vendor for a specific job, Vendoroo can also recommend and recruit qualified professionals.
Is there a way that I can try it out before committing to it?
You can experience our platform in action to see how it improves your maintenance operations without any long-term commitment. This lets you evaluate how well it fits your needs before deciding to move forward.
What do I do with my current team?
Vendoroo complements your existing team by taking over time-consuming, repetitive tasks. This allows your team to focus on higher-value activities like building owner relationships, growing your portfolio, or improving tenant satisfaction.
How long does it take to onboard?
Onboarding typically takes 1–2 weeks, depending on the size and complexity of your portfolio. Our team guides you through the process, ensuring all properties, vendors, and preferences are set up correctly. Once onboarding is complete, you can start experiencing the benefits of AI-powered maintenance immediately.
Get started today
