Streamline your maintenance operations, seamlessly integrate with your existing processes and tools to eliminate inefficiencies, reduce team workload, optimize costs, and maintain control and quality over every work order.
Built by property managers and maintenance experts.
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AI-powered maintenance expert that handles work order triage, troubleshooting, and vendor scheduling to create a scalable, reliable, and accountable maintenance experience that owners expect and trust.
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While AI handles the majority of work orders efficiently, a human expert steps in cases that require strategic decision-making.
Step by step AI triage based on your policies, preferences, and historical data for precise, tailored maintenance management.
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Takes into account the needs and nuances of your properties, owners, and residents.
Keeps everyone accountable by offering a fully detailed and transparent report explaining every dollar of owners' money spent on maintenance.
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Application submitted by a tenant.
Troubleshooting and triaging
the issue.
Finding the most suitable
vendor for the job.
Coordinating with the vendor
and the tenant.
Verifying that the job was
done by the vendor.
Paying the vendor
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Status updates, notes, invoices, and photos are all pushed to your system.
Vendoroo uses your vendors’ and tenants’ preferred channels of communication.
AI does the work, but real people are always there to provide personal support.
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We don't disrupt your vendors relationship.
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Act as an extension of your team.
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We don't farm vendors. And we will not send them work from our other clients in the area.
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We will communicate with your vendors using the same channels that you do.
Triage, troubleshooting, assignment, coordination, follow-up and verification.
24/7 service to take care of any emergencies according to your protocol.
We will gather and verify invoices from vendors handling the payments.
When needed, we will vet and recruit vendors to extend your current network.
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24/7 service to handle emergencies according to your protocol
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We will vet and recruit vendors to extend your current network.
Streamlined communication with owners
Instead of constantly putting out fires, direct your time towards growing your portfolio.
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“Vendoroo is the tool you never knew you needed until you realized you don’t have them — a game-changer for property management efficiency.”
Galyan Group Realty (280+ Doors), Atlanta
“Vendoroo is unique. They provided me with someone who learns my properties, tenants, owners, and my processes.”
Foundation First (250+ Doors), Pennsylvania
"You saved us a lot of time and energy. I think that's one of the most stressful parts of this job. So the fact that you've taken it off my hands is wonderful"
450+ Doors, California
Vendoroo uses AI to understand your property history, work order history, vendor and resident notes to triage, troubleshoot, assign and coordinate vendors for all work orders.
We integrate seamlessly with your systems and don't require you to add or remove any additional systems.
During the onboarding process, we will collect and add any special notes and processes that aren’t kept in your property management software to your AI copilot. The copilot trains Vendoroo AI to customize decision making to match your preferences. Your AI copilot can be updated with new or modified information at any time.
Vendoroo acts as an extension of your team, maintaining your existing vendor relationships without disruption. We communicate using your established channels and do not farm out your vendors to other clients, ensuring exclusivity and integrity in all interactions.
Vendoroo’s contracts are designed to give you control and flexibility. Commitment is month to month, so you don’t get locked into a long-term contract. You have the flexibility to update your module selection at any time.
If you bring in Vendoroo to support your current team and want to make as few headcount changes as possible, you have flexibility with our modules to have your current team focus on the sensitive client facing owner interactions and leave the tedious troubleshooting, coordination, follow up, and data entry work to Vendoroo.
The majority of the onboarding work is conducted by our AI. We simply need access to your system to connect everything and allow the AI to start learning. We’ll have several conversations with you about interaction points and special case processes that will need to be scheduled, but following those conversations your go-live date can be 1-2 days later.
