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Formerly TULU
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Save 90% of the time you spend on maintenance tasks, eliminate human error, and ensure quality service for your owners, all while maintaining complete control and transparency.
You`re the expert in running your business, and we understand that. With the help of AI, we`ll dive deep into your maintenance procedures.
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We will create a blueprint of your maintenance processes using your previous work order data and your input.
By duplicating your best practices, our team will handle your maintenance from intake to payment while you retain full control over the process.
Application submitted by a tenant.
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Our team triages the issue.
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We find the most suitable vendor for the job.
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We coordinate with the vendor and the tenant.
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We verify that the job was done by the vendor.
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We pay the vendor.
Status updates, notes, invoices and photos are pushed to your system.
We communicate professionally as an extension of your team.
We only contact in cases that need your attention.
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Intake requests, troubleshoot them and move down the maintenance pipeline.
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We handle everything from scoping, scheduling to completion.
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We handle vendor payments, and you settle with us on a monthly basis.
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Access to our network of trusted local vendors for competitive bids.
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24/7 service to handle emergencies according to your protocol
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We will vet and recruit vendors to extend your current network.
Streamlined communication with owners
Instead of constantly putting out fires, direct your time towards growing your portfolio.
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“Vendoroo is the tool you never knew you needed until you realized you don’t have
them — a game-changer for property management efficiency.”
Galyan Group Realty (280+ Doors), Atlanta
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“TULU is unique. They provided me with someone who learns my properties,
tenants, owners, and my processes.”
Foundation First (250+ Doors), Pennsylvania
"You saved us a lot of time and energy. I think that's one of the most stressful parts of this job. So the fact that you've taken it off my hands is wonderful"
450+ Doors, California
Vendoroo uses AI to understand your property history, work order history, vendor notes, and resident notes to triage, troubleshoot, and assist in vendor assignment for all work orders.
The EMC assigned to you will act as the voice of the Vendoroo AI for vendor and resident communications and function as a point of contact for you and your team.
Vendoroo layers in seamlessly to your current business environment and does not require you to add or remove any additional software.
Vendoroo acts as an extension of your team, maintaining your existing vendor relationships without disruption. We communicate using your established channels and do not farm out your vendors to other clients, ensuring exclusivity and integrity in all interactions.
During the onboarding process, the Vendoroo team will have discussions with you to collect and add any special notes and processes that aren’t necessarily kept in your property management software to your copilot. The copilot trains Vendoroo AI to customize decision making to match your preferences. Your AI copilot can be updated with new or modified information at any time.
Vendoroo’s contracts are designed to give you control and flexibility. Commitment is month to month, so you don’t get locked into a long-term contract. You have the flexibility to update your module selection at any time.
If you bring in Vendoroo to support your current team and want to make as few headcount changes as possible, you have flexibility with our modules to have your current team focus on the sensitive client facing owner interactions and leave the tedious troubleshooting, coordination, follow up, and data entry work to Vendoroo.
The majority of the onboarding work is now conducted by our AI. We simply need access to your system to connect everything and allow the AI to start learning. We’ll have several conversations with you about interaction points and special case processes that will need to be scheduled, but following those conversations your go-live date can be 1-2 days later.
We integrate seamlessly with your systems and don't require you to add or remove any additional systems.
