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Formerly TULU
Your personal maintenance expert that handles triage, troubleshooting, and vendor scheduling, ensuring cost-effective, reliable and accountable maintenance execution.
Built by property managers and maintenance experts.
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AI-powered maintenance expert that handles work order triage, troubleshooting, and vendor scheduling to create a scalable, reliable, and accountable maintenance experience that owners expect and trust.
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Step by step expert triage based on your preferences, policies and previous data.
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Takes into account the needs and nuances of your properties, owners and residents.
A fully detailed and transparent report explaining every dollar of owners' money spent on maintenance.
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Application submitted by a tenant.
Troubleshooting and triaging
the issue.
Finding the most suitable
vendor for the job.
Coordinating with the vendor
and the tenant.
Verifying that the job was
done by the vendor.
Paying the vendor
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Status updates, notes, invoices and photos are pushed to your system.
We communicate as an extension of your team.
We contact you in cases that need your attention.
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We don't disrupt your vendors relationship.
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Act as an extension of your team.
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We don't farm vendors. And we will not send them work from our other clients in the area.
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We will communicate with your vendors using the same channels that you do.
Prompt responses to maintenance requests
From scoping, scheduling to completion.
We handle vendor payments for you.
Access to our network of trusted local vendors.
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24/7 service to handle emergencies according to your protocol
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We will vet and recruit vendors to extend your current network.
Streamlined communication with owners
Instead of constantly putting out fires, direct your time towards growing your portfolio.
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“Vendoroo is the tool you never knew you needed until you realized you don’t have
them — a game-changer for property management efficiency.”
Galyan Group Realty (280+ Doors), Atlanta
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“Vendoroo is unique. They provided me with someone who learns my properties,
tenants, owners, and my processes.”
Foundation First (250+ Doors), Pennsylvania
"You saved us a lot of time and energy. I think that's one of the most stressful parts of this job. So the fact that you've taken it off my hands is wonderful"
450+ Doors, California
Vendoroo uses AI to understand your property history, work order history, vendor notes, and resident notes to triage, troubleshoot, and assist in vendor assignment for all work orders.
The EMC assigned to you will act as the voice of the Vendoroo AI for vendor and resident communications and function as a point of contact for you and your team.
Vendoroo layers in seamlessly to your current business environment and does not require you to add or remove any additional software.
Vendoroo acts as an extension of your team, maintaining your existing vendor relationships without disruption. We communicate using your established channels and do not farm out your vendors to other clients, ensuring exclusivity and integrity in all interactions.
During the onboarding process, the Vendoroo team will have discussions with you to collect and add any special notes and processes that aren’t necessarily kept in your property management software to your copilot. The copilot trains Vendoroo AI to customize decision making to match your preferences. Your AI copilot can be updated with new or modified information at any time.
Vendoroo’s contracts are designed to give you control and flexibility. Commitment is month to month, so you don’t get locked into a long-term contract. You have the flexibility to update your module selection at any time.
If you bring in Vendoroo to support your current team and want to make as few headcount changes as possible, you have flexibility with our modules to have your current team focus on the sensitive client facing owner interactions and leave the tedious troubleshooting, coordination, follow up, and data entry work to Vendoroo.
The majority of the onboarding work is now conducted by our AI. We simply need access to your system to connect everything and allow the AI to start learning. We’ll have several conversations with you about interaction points and special case processes that will need to be scheduled, but following those conversations your go-live date can be 1-2 days later.
We integrate seamlessly with your systems and don't require you to add or remove any additional systems.
